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Shipping limits:
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We ship anywhere with a United States address, including Alaska, Hawaii, and military (APO, AEO). See the
Shipping
information page for more information.
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Customer guarantee:
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If you are not satisfied with your purchase, you may return the unused item(s) for a full refund or replacement within 30 days of the shipment date (handling and shipping charges are not refundable)**. All returns must be accompanied by the packing slip, and most importantly, please indicate the reason for the return in order that we may serve you better in the future.
** Opened software is non-refundable, but will be replaced if defective. Bound family histories are also nonrefundable, but defects in materials and workmanship will be repaired if possible, or re-bound if needed, at no cost to you.
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Return policy:
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If you are not satisfied with your purchase, you may return the unopened, unused item(s) for a full refund or replacement within 30 days of the shipment date (shipping charges are not refundable)**. All returns must be accompanied by the packing slip, and most importantly, please indicate the reason for the return in order that we may serve you better in the future.
You may want to insure your return; we cannot be responsible for lost or misdirected returns.
If you paid for your order by credit card, a credit will be issued and will appear on your billing statement.
If you paid by check or money order, a refund will be sent within 48 hours of receipt of your return.
Send all return merchandise to:
Your Family Legacy, LLC
ATTN: RETURNS
87 Edmonton Rd.
Bellville, OH 44813-1006
If you have any questions regarding your order, please feel free to contact us at: info "e;at"e; webYFL.com
** Opened software is non-refundable, but will be replaced if defective. Bound family histories are also nonrefundable, but defects in materials and workmanship will be repaired if possible, or re-bound if needed, at no cost to you.
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Payment options:
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We accept Visa, MasterCard, American Express, and Discover. Orders by check and money orders are gladly accepted (you'll need to print out an order form - see the link in theCustomer Servicesection for more information).
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Here's what our customers are saying:
I am so pleased with my order !! Not only are the K & Company Ancestry albums and papers beautiful, but I received them in record time. I placed my order on a Thursday night and it shipped Friday to be in my mail box on Saturday. - Tracy L. (Read More)
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We Accept...
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